Your agency’s mission is vital and your time is valuable. You need software support that’s clear, relevant and timely. At Lucity, we’re more than up to that expectation. In fact, we think our client support is the best in the industry. Forging lasting connections is the foundation of our company, and we’re passionate about ensuring you feel treasured as a client and a friend.
We want you to be able to share your issues quickly and efficiently, so we maintain an online help desk that’s open 24/7 and a full-scale support staff during business hours. We want you to get answers swiftly, so we fill our support team with motivated and experienced staffers who know our software forwards and backwards. We want you to have access to the latest knowledge and training, so we keep you up to date with webinars and reference documentation.
You can count on us. And, you can count on each other, as the Lucity peer group is one of the most collaborative in the public works landscape.
Visit the Lucity Client Portal.
Visit the Lucity Online Helpdesk.
Need anything else? Contact us at support@lucity.com.
